70% More Effective Marketing?

What if your marketing could be 70% More Effective?

Call it whatever you want: Multi-channel, Cross-Platform  Omni-Marketing: your marketing strategy needs to rely on both digital and traditional platforms online and offline to reach customers across multiple channels in various ways for the way they want to be contacted. Traditional forms of marketing such as print, trade magazines, direct mail, PR, radio, television commercials, and billboards if used together with digital marketing like email, social media, websites, blogs, YouTube, Pinterest starts to create a major spike in name recognition. Not surprisingly, cross-channel integration where online and some traditional forms like direct mail are linked together with the use of tracking software or bar code technology a telephone campaign and follow-up becomes 70% more effective.

I have 6 Tips for a Better Strategy

First you need to know your target audience. Who are they? What niche is it? Where are they? What channels work best for your business model? What are the channels your target nitch uses more than others? For example, an ad campaign for bath bombs might do well with a television advertisement or direct mail coupon. Events and musical concerts will get more ROI with social, emails and YouTube.

Second focus on the customer experience. Your marketing strategy should present information clearly and directly. Multi-channel digital campaigns should cater to not just convenience but also for after-sale 2^nd sale service, dependability, and responsibility—all qualities customers place value on. Consistency across all platforms is the key to talking about this success.

Third measure your results. After or even during any multi-channel campaign, review data to see which channels are working and how they are performing and which could use more improvement. And ask yourself why and are there other channels we should have or could have used? This will help allocate resources, time, and money more efficiently for the next wave or next attack.

Forth timing is everything. Constantly update your touch points. A successful strategy is well-timed and relevant. You might want to update your web page and send out emails the day before a big event. A drip campaign strategy allows you to space out information to generate interest and thus customers. Cross-channel integration brings your marketing strategies both online and off line together in a seamless flow. Incorporate a Twitter feed, use hash tags, incorporate bar codes in your direct mail, link your Facebook business page with your emails, generate printable coupons from your website or social business pages for in-store use. The more ways you can connect your customers to your brand, the better.

Fifth learn to change your strategies and platforms as needed. Don’t get too comfortable. What works one week may not work next week, so keep up to date on the latest marketing trends. And remember to track everything you can to know what works, where it is working and how it is working.

Sixth follow-up follow-up follow-up. Everything needs to be followed up on. You need to reach out and call someone. Yes the telephone. If you don’t make the reach out and make “that call” just save your money. The prospect is not going to call you 99.9% of the time. You have got to have a follow-up. Make that call or have me make it for you and your odds of a sale go up at least 10 to 20%

So now you only have to ask yourself:

Do I have the time?

Do I have the knowledge?
Do I have the connections?

Do I have the recourses?

If not we are here for you.

Howard Larson

Larson & Associates

Target Marketing & Telesales Professionals for new account acquisition

Making good businesses great and great businesses even better

847-991-1294

howard@larsonassociates.ws

http://www.larsonassociates.ws

http://larsonassociates.blogspot.com

http://www.facebook.com/LarsonAndAssociatesFans

http://www.linkedin.com/in/larsonassociates

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Should You Be Mobile?

Was doing some reading this morning at the kitchen table.
>Expect 63% more people to be shopping on mobile devices during the next couple years
>Already 51% of people feel very comfortable making purchases from their mobile devices
>To people with mobile devices say the most important app features are:
>36% access coupons
>35% comparison shopping
>31% customer reviews
>28% make purchases
>26% track shipping

This leads me into asking should your company be doing mobile? B2B has been wondering about this I know but let’s take a closer look.

Mobile site and email traffic continues to skyrocket. In May alone, GigaOm reported that there are 5.5 devices per household, and they see that increasing to as many as 8 by 2016.

A recent study by Foolproof reported nearly half of consumers would not engage with a company if they had a poor mobile Web experience! And nearly 60% said they viewed a company as "being in touch" with them after having a positive mobile experience. Think about yourself. Look at your own thoughts and behavior, how likely are you to revisit a site after having a frustrating mobile experience with them, like “how dare they waste my time!”

You are facing a huge challenge. Your customers are becoming more savvy about marketing then you are. Their lives are a blur of offline and online interactions with friends, fans, family and favorite brands. Now we are going to increase the challenge with people on their smart phones and tablets and they expect to do the exact same things on those devices that they are doing on their desktop, but with very different constraints. When you don't make it easy for consumers to complete an action guess what? They won't. Marketers are leaving impressions, clicks, conversions, sales on the table, lost somewhere in cyber space when they don't create a seamless mobile experience for them.

By planning and designing the mobile experience, you can improve all your versions of your content including your desktop version. To do so, you the marketer need to understand the constraints smart phones and tablets put in place and really align your marketing strategies to their behavior.

Let’s be honest here, every, yes EVERY channel has constraints. In email, you have rules for each mail client. In direct mail, you need to work in a more traditional structure to print what you want or do you, think variable data.

Mobile, which is what we are talking about, makes viewing your web site and content to conform to a new set of limitations, rules and opportunities. By embracing these constraints, you can find explosive ways to talk to customers. In a network there are a substantial number of phones that are able to get on the 4G LTE network and amazing as it might seem, a mobile network is even faster at loading Web pages than some desktop computers. Most phones, however, are still on a 3G network, so they have slower loading times. And then (death warmed over) there are certain places (like that dead spot in the corner of house) where they just don't get service.

Larson Notes & Satire:  Ok so you have a printing company. Maybe you have a small copy shop. Think of all those Brides out there shopping for Save-the-Date and Wedding announcements.

You have a large web shop printing 100 page catalogs. That worried buyer, you know the person who graduated from college 3 years ago, is worried about getting them on time and tracks his shipment.

Should I go on? That CFO who gets lost on his way to the press check?

So you might want to think about your next step. We put it all together with a powerful knowledge and experience base.

If you want your business to be more, call us for an appointment.

Howard Larson
Larson & Associates
Target Marketing & Telesales Professionals for new account acquisition
Making good businesses great and great businesses even better
847-991-1294
howard@larsonassociates.ws
http://www.larsonassociates.ws
http://larsonassociates.blogspot.com
http://www.facebook.com/LarsonAndAssociatesFans
|http://www.linkedin.com/in/larsonassociates

https://twitter.com/LarsonAssociate

P.S. We make telesales for small business affordable by offering programs down to only 15 hours a week. Maybe you could add telesales into your marketing mix call today and find out.