What if your marketing could be 70% More Effective?
Call it whatever you want: Multi-channel, Cross-Platform Omni-Marketing: your marketing strategy needs
to rely on both digital and traditional platforms online and offline to reach
customers across multiple channels in various ways for the way they want to be
contacted. Traditional forms of marketing such as print, trade magazines,
direct mail, PR, radio, television commercials, and billboards if used together
with digital marketing like email, social media, websites, blogs, YouTube, Pinterest
starts to create a major spike in name recognition. Not surprisingly,
cross-channel integration where online and some traditional forms like direct
mail are linked together with the use of tracking software or bar code
technology a telephone campaign and follow-up becomes 70% more effective.
I have 6 Tips for a Better Strategy
First you need to know your
target audience. Who are they? What niche is it? Where are they? What channels
work best for your business model? What are the channels your target nitch uses
more than others? For example, an ad campaign for bath bombs might do well with
a television advertisement or direct mail coupon. Events and musical concerts
will get more ROI with social, emails and YouTube.
Second focus on the customer
experience. Your marketing strategy should present information clearly and
directly. Multi-channel digital campaigns should cater to not just convenience
but also for after-sale 2nd sale service, dependability, and
responsibility—all qualities customers place value on. Consistency across all
platforms is the key to talking about this success.
Third measure your results.
After or even during any multi-channel campaign, review data to see which channels
are working and how they are performing and which could use more improvement.
And ask yourself why and are there other channels we should have or could have
used? This will help allocate resources, time, and money more efficiently for
the next wave or next attack.
Forth timing is everything.
Constantly update your touch points. A successful strategy is well-timed and
relevant. You might want to update your web page and send out emails the day
before a big event. A drip campaign strategy allows you to space out
information to generate interest and thus customers. Cross-channel integration
brings your marketing strategies both online and off line together in a
seamless flow. Incorporate a Twitter feed, use hash tags, incorporate bar codes
in your direct mail, link your Facebook business page with your emails, generate
printable coupons from your website or social business pages for in-store use.
The more ways you can connect your customers to your brand, the better.
Fifth learn to change your
strategies and platforms as needed. Don’t get too comfortable. What works one
week may not work next week, so keep up to date on the latest marketing trends.
And remember to track everything you can to know what works, where it is
working and how it is working.
Sixth follow-up follow-up
follow-up. Everything needs to be followed up on. You need to reach out and
call someone. Yes the telephone. If you don’t make the reach out and make “that
call” just save your money. The prospect is not going to call you 99.9% of the
time. You have got to have a follow-up. Make that call or have me make it for
you and your odds of a sale go up at least 10 to 20%
So now you only have to ask yourself:
Do I have the time?
Do I have the knowledge?
Do I have the connections?
Do I have the connections?
Do I have the recourses?
If not we are here for you.
Howard Larson
Larson & Associates
Target Marketing & Telesales Professionals
for new account acquisition
Making good businesses great and great
businesses even better
847-991-1294
howard@larsonassociates.ws
http://www.larsonassociates.ws
http://larsonassociates.blogspot.com
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