Tuesday, June 16, 2009

Coffee Wars Continue

Have not said anything about the coffee wars for a while, so I thought I would give you an update.

The coffee wars generated a flurry of advertising in May. McDonald's launched its first McCafe blitz, Dunkin' Donuts made its first concerted doughnut push in more than a decade and Starbucks began its first pure branding campaign. While it's too soon to say what the impact on sales has been, all three marketers saw a major uptick in buzz, as measured by Brand Index.

Dunkin' began May with a 24, peaked at 33 mid-month and settled at about 32 this week. McDonald's started with a 15, peaked around 24 and had dropped off to 16 by June 9. Starbucks' campaign, which has been confined to newspapers and select outdoor markets in its initial phases, has been more cyclical. The company began May with a score of 1, shot up to 11 within a week and plummeted again. In the past week, the chain's buzz has shot up to double digits again.

But when consumers want to treat themselves, all these numbers may go out the window. According to Brand Index, 43% of adults asked where they were most likely to purchase a "premium coffee drink" said Starbucks, 15% picked McDonald's, 11% sided with Dunkin' and 31% had no preference.

Larson note: Adverting pays off. Weather we are talking about increased market share, taking control of the perception your company has to consumers or gaining market share. When you can hit your target marketing with a multi-channel attack you stand a much better chance to get to where you want to go. Pick your tools and use them at a peak level for maximum results

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Howard Larson
Larson & Associates
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