What makes a supplier exceptional or best in class?
1. Good customer service
2. Fast delivery
3. Inventory / Parts delivery or Necessary staff
5. Flexibility / innovation
Buyers’ biggest problem with suppliers
1. Pricing issues
2. Availability of product of service people
3. Communication / customer service
4. Delivery lead/time
5. Technical support / expertise
*Source: Purchasing Survey
Larson note: Get yourself and staff ready for people to buy from you. You are going to have to be sharp and fast as things get moving in the next few months
Larson & Associates
Target Marketing & Telesales Professionals for new account acquisition
Making good businesses great and great businesses even better
P.S. We make telesales for small business affordable by offering programs down to only 15 hours a week. Maybe you could add telesales into your marketing mix call today and find out.
P.P.S. We are offering 2 free (a $75.00 value) ½ hour consultation periods per week to talk about marketing businesses. Call or email to get your spot to pick my brain for 30 minutes today.
P.P.P.S. Want to be a guest blogger? If you have any marketing, advertising or sales stories to share and want them posted on the Larson blog email them to me at email@example.com. You and your company will get full recognition and links to your website.