4. Target your market
Once you know that you even have a market for your business, the next step is to target your marketing to that audience. Yes my personal favorite, find your NITCHE. Customers can’t buy from you if they don’t know about your product or service. You can waste a lot of time, money and effort marketing to people who are not likely to buy from you no matter how good you and your product or service is. A good TARGETED marketing plan will help you avoid that and get the best return for your marketing dollar. Case study: marketing choices A start-up cartridge recycling company decided to spend $10,000 a year marketing through various media including (in order of spend): newspaper, leaflet drops, shop signage, vehicle signage and online. The business then decided to take a 'How did you find us?' survey, which revealed:
- 36% were existing customers
- 22% were referral
- 21% came in as a result of online ads (mainly Ad Words) (I caution you on using Ad Words but sometimes they do work)
- 10% saw the shop front
- 7% came from the leaflet drop
- 4% responded to newspaper ads. In fact, almost the opposite to their priority of marketing spend.
They have now changed from newspaper advertising (sorry Daily Herald) to a customer loyalty and referral campaign, and a bigger focus on online ads and social media and moving to organic search and way from Ad Words.
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